The Daylesford Foundation (ABN 65 774 996 793) respects your privacy. This policy explains what personal information we collect, why we collect it, how we look after it, and how you can access or correct it.
It covers our website, thedaylesfordfoundation.org.au, our newsletter, donations made through our giving pages, and any enquiries you send us.
What we collect
We only collect what we need for the purpose you give it to us for.
| When you | We collect |
|---|---|
| Contact us through our website | Your name, email address, the topic of your enquiry and your message |
| Ask about scholarship support | Your name, contact details, town, study or training plans, and what you tell us about your situation |
| Subscribe to our newsletter | Your email address and first name |
| Make a donation | Your name, contact details, donation amount and, if you choose, a message. Card payments are processed securely by our payment provider; we never see or store your full card details |
| Visit our website | Anonymous information about how the site is used, such as pages viewed, device type and approximate location |
We don’t collect information we don’t need, and you can contact us without giving more than your name and email address.
How we use it and who we share it with
We use your information to:
- reply to your enquiry
- consider requests for scholarship or other support
- send our newsletter, if you’ve subscribed
- process donations and issue tax-deductible receipts
- understand how our website is used, so we can improve it
We never sell, rent or trade your personal information.
We use trusted service providers to help us run our website and its forms, our email and newsletter, online donations and payments, and website analytics. They handle your information only to provide their service to us.
We may also share information if the law requires us to.
Young people
Many of the people we support are young. If you’re under 18 and contact us about support, we may also ask to speak with a parent, guardian or school staff member before we go further. Information about young people is seen only by the people who need it to help.
Keeping your information safe
We take reasonable steps to protect your information from misuse, loss and unauthorised access. Access is limited to board members and contractors who need it, accounts are protected with strong passwords and two-step verification, and our website is backed up regularly.
Some of our service providers store information on servers outside Australia. We choose providers that protect personal information to a high standard.
How long we keep it
We keep your information only as long as we need it. Donation records are kept for seven years, as required for charity financial records. Enquiries are kept only as long as we need them to respond and follow up, or longer if they lead to ongoing support. Newsletter details are kept until you unsubscribe.
Your choices
- Unsubscribe from our newsletter at any time using the link at the bottom of every email.
- See or correct the information we hold about you by emailing us. We may ask you to confirm your identity first, and we’ll respond within 30 days.
- Ask us to delete your information, unless we’re required to keep it (for example, donation records).
Questions or concerns
If you have a question or a concern about how we’ve handled your information, email enquiries@thedaylesfordfoundation.org.au. We’ll look into it and respond within 30 days.
If you’re not satisfied with our response, you can contact the Office of the Australian Information Commissioner.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.
Last updated: October 2026